General Patient Information

Patient Feedback

Wide Way Medical Centre is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

Regrettably despite our best efforts there are times when patients are unhappy with their treatment and wish to complain. Further information can be found on our Policies & Service Information page.

NHS Merton Clinical Commissioning Group

Wide Way Medical Centre is one of several practices that make up NHS Merton Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need.

For details of all primary care services in the area, take a look at the CCG website, www.mertonccg.nhs.uk

The NHS Constitution establishes the principles and values of the NHS in England.

The NHS Constitution

The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.

The complete NHS Constitution document can be downloaded here.

Summary of GP Earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised by 31 March 2019 at the latest. However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.

The average pay for GPs working in Wide Way Medical Centre in the last financial year was £87,288 before tax and National Insurance. This is for: 2 full time GPs and 4 part time GPs who worked in the practice for more than six months.

Online Services

Health Websites

CQC & Surveys